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Terms & Conditions for accommodation in Cape Town at Moon Bay Guest House

Moon Bay Guest House and Villa - terms and conditions

Your accommodation and Villa in Cape Town

  • Check-In /Out times are flexible to meet flight arrangements please ensure that we are notified of your exact needs normal check in times are 2 pm, and check out time 10 am.
  • Bed linen, bath towels, beach towels, all amenities crockery and cutlery are provided.
  • Tea, coffee, milk, sugar, and basic breakfast supplies available on arrival.
  • Cooked breakfast, or other preferred breakfasts are available if booked on the bed and breakfast basis.
  • For guests using the self-catering options a fully refundable deposit of R1000 or credit card details will be taken to cover any damages.
  • There is a laundry available at the applicable rates (R80 per load) This is excluding an ironing service which can be made available (@ R5 per item) -  
  • Free DSTV available to guests.
  • Free Internet Wi Fi is available in the Villa and a PC is available in the lounge area. Free traffic of 100 Meg per day is available thereafter, it is R100 per Gigabyte or part thereof.
  • Electronic bank transfers, the major credit cards and cash are acceptable.
  • Deposit: - your reservation is only confirmed once we have received 50% of the booking value.
  • The Balance of the booking value (50%) to be paid two weeks before arrival or by arrangement between the parties.
  • Cancellation Policy:
    • The 50% deposit is held for all bookings over the Peak Periods December and January every year, no refunds are made on these deposits
    • At other times with more than 3 months' notice, provided we can then refill the booking we can return 90% of all deposits less the bank / credit card charges we incurred. 
    • At all times cancellations made between Thirty (30) and seven (7) days before arrival: 75% of booking value is owed.
  • Seven days or less: 100% of booking value.
  • Confirmed bookings will not be affected by any changes to our rates after the deposit has been paid. 
  • We reserve the right to alter our rates depending on applicable criteria. 
  • Whilst all efforts have been made with regards to your security and safety, and safes are provided in bed rooms the owners are not liable for any losses, damages or injury of any nature by guests or their property on the premises.

We will Confirm all bookings by e-mail. After receiving the deposit.

Contact details for Moon Bay Guest House your Cape Town accommodation

Owners (Peter and Tina Davies) Home - 021 782 4767

cell / Mobile - 082 441 0871 - Peter

083 734 1958 - Tina

e-mail - info@moonbayguesthouse.co.za

Skype - peterdaviesinsa

 
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